The Edge Jewelry Software Alternative: E-Ratna
The Edge, from Abbott Jewelry Systems, is widely seen as an industry standard for US jewelry stores. About 280 people a month search for it in the US. If you are looking at alternatives, here is a plain comparison with E-Ratna, including where The Edge is the better choice.
Disclosure. We make E-Ratna. Facts about The Edge come from public listings, linked at the end. Prices change, so confirm them with the vendor.
At a glance
| The Edge | E-Ratna | |
|---|---|---|
| Built mainly for | US retail jewelry stores | Diamond dealers, wholesalers and manufacturers, plus retail |
| How it runs | Installed on your own computers (on-premises) | Cloud, from any browser |
| Published price | US$3,500 one-time, Basic plan (Software Advice) | US$2,500 to US$5,500 one-time licence, first year of hosting included |
| POS, inventory, customers | Yes | Yes |
| Repairs, gift cards, mailers | Yes | Repairs; no gift cards or mailers |
| QuickBooks link | Yes | Own built-in accounts |
| Diamond grading, certificates, Rap pricing | Diamond drop-downs | Full grading, lab send and receive, Rap-linked price matrices |
| Memo and consignment | Consignment | Memo out to brokers and stores, part returns, ageing by party |
| Multi-currency | Not listed | Yes |
| Rating | 4.2/5 from 15 reviews (Software Advice) | New product, no public reviews yet |
Where The Edge is strong
- Retail depth. POS, inventory with barcode scanning, repairs, gift cards, commissions and returns, all designed around a US jewelry store.
- Marketing. Customer search and anniversary and seasonal mailers.
- Track record. Reviewers describe it as the industry standard, with strong jewelry-specific tools.
Reviewers on Software Advice also mention a dated interface, a steep learning curve and some difficult migrations. If you run a US retail store and want an established, store-focused system, The Edge remains a solid choice.
Where E-Ratna is different
- Cloud. No server in the store; use it from the office, the show floor or a trade show, with daily backups.
- Built for the diamond trade. Every stone by shape, carat, colour, clarity and certificate, lab send and receive with GIA and IGI, and Rapaport-linked pricing with whole-lot revision.
- Memo. Goods out to brokers and stores, with part returns, ageing by party, and what is kept turned into an invoice in one step.
- Manufacturing. Job bags, with metal issued and returned and loss tracked on every job.
- Multi-currency. Buy in one currency and invoice in another.
Which should you choose?
- Choose The Edge if you run a US retail jewelry store and want an established, store-centred system with mailers, gift cards and a QuickBooks link.
- Choose E-Ratna if you are a diamond dealer, wholesaler or manufacturer, work heavily on memo, trade across currencies, or want a cloud system with no in-store server.
Sources
- Software Advice, The Edge reviews, demo and pricing: price, deployment, features and reviewer pros and cons.
Book a free demo to see E-Ratna with your own stock.
